Managed IT Services
Proactive monitoring, patching, backups, and helpdesk. We run your IT so you can run your business.
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Honolulu · Hawaii MSP since 2014
Security-led IT for the Hawaii businesses that can’t afford to guess.
Managed IT, live-answered support, and a locally owned 24/7 Security Operations Center — built for how Hawaii companies actually work. We keep your systems quiet, your team productive, and your data out of headlines.
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The problem
For most Hawaii businesses, IT only gets attention after something breaks.
The helpdesk lives with one vendor, security with another, and Microsoft 365 with whoever set it up years ago. No one owns the whole picture — so patches slip, backups go unchecked, and the first sign of trouble is a ransomware note, a failed audit, or a day of downtime your team can’t bill for. On an island, waiting on a mainland provider to call back only makes it worse.
You shouldn’t have to become an IT expert to know your business is protected. You just need one local team that owns the outcome.
What we do
IT services for Hawaii — one partner across managed IT, cybersecurity, and 24/7 SOC.
We unify the IT services most companies have to stitch together — helpdesk, infrastructure, Microsoft 365, cloud, and a real security operations center — under one local team accountable for outcomes.
IT Support
A live person on the phone in Honolulu. Remote and on-site help for the issues that stop your team.
Learn MoreCybersecurity
Risk assessments, identity, vulnerability and incident response — led by a team that speaks at security conferences, not just sells the software.
Learn More24/7 SOC & Cyberuptive
Hawaii’s locally owned 24/7 Security Operations Center monitors, detects, and responds while you sleep.
Learn MoreCloud & Microsoft 365
Tenant design, migration, identity, and governance for Microsoft 365 and hybrid cloud environments.
Learn MoreCompliance & Risk
HIPAA, PCI, CMMC and SEC-aligned assessments, policies, and remediation roadmaps you can actually execute.
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Why HI Tech Hui
Hawaii’s managed IT and cybersecurity partner — built for businesses that can’t afford downtime.
Most managed service providers can keep the lights on. Few have built and run a 24/7 Security Operations Center. Our cybersecurity practice operates as Cyberuptive — recognized on the Inc. 5000, founding member of CyberHawaii, and the analyst layer behind every IT service we deliver.
That’s the difference: the same team that monitors your environment around the clock is the one configuring it, supporting your users, and standing behind the outcome.
Read our storyWhat you can expect
- Quarterly business reviews with measurable IT and security outcomes
- Documented runbooks and response playbooks for recurring issues
- 24/7 SOC monitoring integrated with managed IT — one team, one contract
- Transparent pricing tied to user and device counts, no surprise line items
- A 30-day onboarding plan with a named engineer and clear milestones
- Responsive support from a Hawaii-based team that knows your environment
Hawaii business IT, done right
Steady, secure technology for the companies that keep Hawaii running.
For more than a decade we’ve helped law firms, clinics, finance teams, builders, and operators across the islands modernize their IT and harden their security — without drama, downtime, or buzzwords.
01 — Responsive
Hawaii-based IT support
Helpdesk, escalation, and on-site work delivered by a team that operates in the same time zone, speaks the local context, and shows up when you need them.
02 — Secure
Security built in, not bolted on
Our cybersecurity practice operates as Cyberuptive — an Inc. 5000 SOC and founding CyberHawaii member — so monitoring, detection, and response sit inside the same engagement.
03 — Accountable
Outcomes, not status colors
Quarterly business reviews with real metrics. Documented runbooks. Transparent pricing tied to your users and devices, with no opaque fees.
Meet HI Tech Hui
How we deliver managed IT and cybersecurity in Hawaii
A quick look at the team, the operating model, and the work we do to keep Hawaii businesses secure and running.
2014
Serving Hawaii since
24/7
SOC monitoring
6+
Industries supported
100%
Honolulu-based response
Industries we serve
Specialized for the regulated, the busy, and the indispensable.
From firm partners to clinic administrators to plant operators, we tune our delivery to the operational realities of each industry.
Law Firms
Document security, mobility, and discovery readiness for partners and paralegals.
Law firm ITHealthcare
HIPAA-aligned IT and security for clinics and provider groups.
Healthcare ITFinance & Professional Services
Confidentiality, audit-readiness and uptime for advisors, CPAs and consultants.
Finance & pro services
Trusted by businesses across Hawaii
What our clients say
⭐ 4.9-Star Rating from local businesses. Organizations across Honolulu and throughout Hawaii trust HI Tech Hui for reliable IT support, proactive cybersecurity protection, and responsive service.
“At day one, HI Tech Hui was able to target our IT challenges and apply solutions with impressive urgency. Due to their amazing responsiveness and IT expertise, we have been able to save time and focus our attention on our day-to-day operations.”
Anthony S.Business Development & Marketing
“When our customers ask us to refer them to an IT Security company, we always recommend HI Tech Hui, they are Hawaii’s cybersecurity experts. When it comes to protecting our customers’ network and systems there is no other company we trust more.”
Jared G.President
“So far we are really happy with the Cylance implementation. I am so glad that we signed up for the threat zero services. I would highly recommend that your clients get this consulting service.”
David T.IT Director
“Cylance just works! It does its job quietly, reliably, and quickly. After installing CylanceProtect, neither of my clients has had a virus in over 18 months. It has freed up a lot of my time to do more important tasks.”
Henry D.CEO
Get started
Your IT & cybersecurity assessment
Understanding your current technology environment is the first step toward improving IT performance, security, and reliability.
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1
Get in touch
Call us today or complete our online form to connect with our team and discuss your IT support and cybersecurity needs.
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2
Schedule your assessment
We evaluate your current IT environment, identify technology gaps, cybersecurity risks, and opportunities to improve system performance.
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3
Review your technology roadmap
We provide a personalized technology and cybersecurity roadmap outlining recommended improvements, security enhancements, and strategic IT initiatives.
Common questions
Quick answers about HI Tech Hui
What IT services does HI Tech Hui offer?
We offer six core IT services for Hawaii businesses: managed IT, IT support and helpdesk, cybersecurity, a 24/7 SOC, cloud and Microsoft 365, and compliance and risk. All delivered by one Honolulu-based team — no reseller hand-offs.
What does HI Tech Hui do?
HI Tech Hui is a Honolulu-based managed IT services and cybersecurity provider. We deliver helpdesk, infrastructure management, Microsoft 365, cloud, and security services to Hawaii businesses, backed by a 24/7 Security Operations Center.
How are HI Tech Hui and Cyberuptive related?
They are the same team under two brands. HI Tech Hui delivers managed IT and IT support to Hawaii businesses. Cyberuptive is the cybersecurity and 24/7 SOC arm. When you engage HI Tech Hui, you get the SOC depth of Cyberuptive without contracting a separate vendor.
Where are you located, and who do you serve?
Our office is at 401 Kamakee St Suite 206, Honolulu, HI 96814. We serve businesses across Oahu and the neighbor islands, and we’ve been operating in Hawaii since 2014.
Do you have a real 24/7 SOC?
Yes. Cyberuptive operates a Hawaii-owned 24/7 Security Operations Center with live analysts performing monitoring, detection, threat hunting, and incident response.
What size of business do you work with?
We typically partner with Hawaii organizations from 25 to 500 users, including law firms, healthcare practices, finance and professional services firms, utilities, construction companies, and accounting practices.
How do I get started?
Call (808) 206-8549 or request an assessment. We’ll review your environment, identify the highest-impact gaps, and outline a clear next step.
Ready when you are
Let’s scope your IT & security plan.
Talk with a Honolulu-based engineer about managed IT, cybersecurity, or a 24/7 SOC handoff. We’ll review your current environment, identify the highest-impact gaps, and outline a clear next step — with no obligation.