Who handles managed IT for Maui businesses with 5+ computers?
HI Tech Hui. We’re a Hawaii-based IT and cybersecurity company that works with Maui businesses from Kahului and Wailuku to Kihei, Lahaina, and upcountry. We handle the helpdesk, Microsoft 365, networks, backups, continuity planning, and security under one monthly fee, with a 24/7 SOC on the security side.
Can you help with backup and business continuity for a Maui business?
Yes — it’s the part of a Maui engagement we lead with. We move what makes sense to the cloud, run immutable cloud backups with quarterly restore tests, and write down a plain-English plan: who can work from where, how people get back into their accounts, and which vendors to call. The goal is that something happening on the island doesn’t become a permanent IT problem.
Do you support Maui agriculture, ranching, and landscaping?
Yes. Ag, ranching, floriculture and nursery operators, and landscaping crews run a real IT footprint — tablets in the field, accounting, payroll, sometimes a packinghouse or a yard. We standardize the devices, secure remote access, clean up Microsoft 365, and back up the records that hold the business together.
How do you support Maui hospitality and property management?
Vacation rentals, property managers, and small hotel operators are heavy phishing and wire-fraud targets — guest deposits, vendor payments, and owner statements all move through email. We set up MFA and conditional access in Microsoft 365, deploy email security, run phishing tests with your staff, and have the SOC watching for account takeover attempts.
Can you work alongside our internal Maui IT person?
Yes, and a lot of our Maui clients are set up this way. Your person handles the day-to-day requests and the in-person work; we take Microsoft 365, security, backups, after-hours coverage, and the tougher escalations. The split is written down so nothing falls between us.
Will my Maui office have to fly someone over for hardware work?
Almost never. Most issues get resolved remotely. When hardware does need hands on it, we pre-stage and ship the gear from Honolulu and coordinate trusted local techs for the install.